Hrc Hotel Madrid, Madrid

I had a mixed experience at this hotel. The room had a balcony and a beautiful view of the Basilica, but it felt a bit cramped with just a single and double bed pushed together. The service was normally lovely, but one incident with a staff member losing their temper was concerning. The location was excellent for sightseeing without needing public transportation, although there were some late-night noise disturbances. The dining options were European-standard, with a unique offering of a banana and kiwi fruit croissant sandwich drenched in condensed milk. The facilities were decent, but some noise issues impacted the overall experience.

The hotel was clean and surprisingly had great Wi-Fi, but the rooms were a bit warm despite the air conditioning. Calling reception every time to enter is a hassle, and the room size is on the smaller side. The service was a mix of unfriendly and extremely helpful, especially with travel recommendations. The location was excellent for sightseeing and dining, being within walking distance of major attractions. The dining experience was basic, with limited breakfast options. Overall, the hotel is suitable for those seeking a central location with decent amenities.

The hotel's rooms were lovely and very clean, airconditioned, albeit a bit small for an extended stay. The service was top-notch, with attentive and helpful staff willing to go the extra mile. The location was fantastic, with plenty of eateries and attractions within easy reach. However, the dining options were basic and limited, particularly for those seeking a hot food selection.